Returns & Exchanges
At HarperCollins Publishers, we want you to be completely satisfied with your fashion purchases. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached and include the packing slip provided in the portal.
- 3.Attach Shipping Label
Print the prepaid shipping label from your email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor the status of your refund.